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  Providing a decade of backward compatibility, 2-in-1 laptop offers 3:2 aspect ratio for enhanced efficiency in public sector, federal and enterprise applications


MALAYSIA, 13th September 2017


Panasonic today announced the world’s first 3:2 aspect ratio, fully rugged 2-in-1 detachable laptop*1 as its latest addition to the Toughbook family of products. The device is Panasonic’s 7th generation rugged Toughbook laptop and is the culmination of 20 years of innovation in rugged PC design and manufacturing.


Procedure to update the battery capacity of replacement battery



This document is to explain how to update the battery capacity of FZ G1’s battery from 80% to 100% if required.

The recall replacement battery, has battery capacity set to 80% charge by default. (capacity is set to 80% to make it safe for any kind of ignition incident). If users need it to be updated to 100% charge capacity for better battery performance (battery life) in addition to safety against ignition, the tool explained below can be used.


Dear Valued Customer,

As a result of Panasonic’s ongoing commitment to improving our products and services, we recently identified an issue involving the Panasonic Toughpad FZ-G1 tablet incorporating battery packs that are specified below. The battery pack of the tablet could overheat and ignite, causing a fire hazard.


At Panasonic System Solutions Asia Pacific, we value your business and are grateful for using Toughbook Products.

We are pleased to announce the change of our New Service & Repair Centre, Panasonic System Networks Malaysia Sdn. Bhd. (PSNM) in Johor with effective from April 1, 2017. We will be moving all service and repair cases to PSNM for best quality service and repair for Toughbook customers in Malaysia.

New Service & Repair Centre Details: