• KX-NSX2000

    Business Communication Server

KX-NSX2000

Discover the new business communication server

Every business has different communication needs: connecting with their customers in different ways, in different places and using a range of devices. That’s why today’s mobile and fragmented workforce needs a communication solution capable of meeting the demands and expectations of their clients whenever they arise.

The KX-NSX helps companies provide a great overall customer experience by delivering the next generation communication system that meets today’s flexible workforce and increased customer demands. So whether you have employees that work in various locations around the office, are adding new employees, setting up a new office, starting a help desk or setting up employees to work from home - the KX-NSX can easily adapt to your needs.

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Backup and support whenever you need it

An automatic system back-up is activated, so if the primary unit fails a secondary unit is promoted to the working system, providing a totally resilient service to support the mission critical communications of your business.

Panasonic’s cloud service enables maintenance and service to be carried out remotely, allowing for quick system recovery – anytime, from anywhere.

 

Be there for your customers whenever they need you

Communicate with customers wherever work takes you. Thanks to a multi-zone wireless system, you can receive calls on the go from different devices. You can even switch between desk phone and mobile during conversations.

Connect mobile devices as office extensions with the same number for efficient management and seamless customer service.  Presence management features, text chat and video call functions provide greater mobility and business flexibility.

Unify business communications

Improve efficiency and enable users to utilise limited resources effectively through Panasonic’s UC Pro support, video communication functions, a built-in call centre function, partner application linking and more.

Monitor callers in real time to understand and improve onsite problems. Produce call reports and save them to an external server to identify new opportunities and improve customer service.  

 

What kind of communication fits with your business?

Whatever type of communication you need for your business, Panasonic’s KX-NSX Series offers users a wide range of capabilities and features to suit your workforce.

 

Standard communication
Efficiently control communications from a PC and use IM and presence management to quickly reach co-workers; and easily contact people when moving around the office using a DECT wireless system.

Reception/Operators
Streamline call handling with easy operations such as point-and-click call controls for caller identification.  With the KX-NSX and proprietary telephone, you can check the status of members, easily route calls and cover multiple offices.                                                

Remote users
Use the same extension number at home and at the office, providing customers and users with streamlined communication.

Executives/Supervisors
Effectively control office communications of all users using extensions, mobile phones or PCs. With the KX-NSX with UC Pro, they can perform UM (Unified Messaging), video calls and one number management.

Mobile users
Use any mobile phone as an extension of the office phone, enabling you to communicate with clients from anywhere with one number access.

Call centres
Monitor, record and measure agent’s calls and produce   reports to summarise activity and optimise call centre     performance. 

Product features:

Multi devices
Assign a single phone number to multiple devices spread over various locations.

Multi-connection system
Connect with up to 2,000 users across 32 sites for seamless internal communication at reduced costs.

Smart desk
Allow multiple users to share the same extension so that teams can quickly and reliably communicate with customers when colleagues are away from their desk.

Centralised management
Remotely manage your users from a single site using IP networking to reduce operational costs and improve efficiency. 

My portal
Access the web-based user interface to change and customise settings without knowing the PBX-specific feature number.

 

 

 

Tell me more

Find out how the KX-NSX can improve customer experience and increase your productivity.