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28/07/2017

Procedure to update the battery capacity of replacement battery

 

Overview:

This document is to explain how to update the battery capacity of FZ G1’s battery from 80% to 100% if required.

The recall replacement battery, has battery capacity set to 80% charge by default. (capacity is set to 80% to make it safe for any kind of ignition incident). If users need it to be updated to 100% charge capacity for better battery performance (battery life) in addition to safety against ignition, the tool explained below can be used.

12/06/2017

Dear Valued Customer,

As a result of Panasonic’s ongoing commitment to improving our products and services, we recently identified an issue involving the Panasonic Toughpad FZ-G1 tablet incorporating battery packs that are specified below. The battery pack of the tablet could overheat and ignite, causing a fire hazard.

29/03/2017

At Panasonic System Solutions Asia Pacific, we value your business and are grateful for using Toughbook Products.

We are pleased to announce the change of our New Service & Repair Centre, Panasonic System Networks Malaysia Sdn. Bhd. (PSNM) in Johor with effective from April 1, 2017. We will be moving all service and repair cases to PSNM for best quality service and repair for Toughbook customers in Malaysia.

New Service & Repair Centre Details:

14/11/2016
ITS UNIQUE ANGLED REAR BARCODE READER ENHANCES USER PROTECTION AND PRODUCTIVITY